Summary:
The law (in Spanish, "Estatuto del Consumidor") seeks to protect and promote the rights of consumers in Colombia.
Description:
The Statute on Consumer Rights (“Estatuto del Consumidor”) is directly relevant to the scope of FULL for the following reasons:
- Its objectives include protecting consumers from risks to their health and safety, as well as ensuring special protection for children and adolescents (Article 1);
- It recalls the right to receive complete, truthful, transparent, timely, verifiable, understandable, accurate, and suitable information. In addition, states the freedom of consumers to receive protection against deceptive and abusive advertising (Article 3);
- It foresees that products that may be harmful to health must indicate its correct use and its harmfulness. The indication must be in perfectly legible characters, either on their labels, containers or packaging or in an annex that is included within them (Article 25).